Frequently Asked Questions
Sourcing & OEM FAQs
The information below is for preliminary understanding only; specific requirements shall be subject to the project documents finalized by both parties.
Can I place an inquiry if I don’t have the BAOTAI part number?
Yes. You can provide FMSI, OE, customer part numbers, vehicle information, dimensions, drawings, photos or physical samples.
Can the friction material formula be customized?
The most suitable solution can be determined based on factors such as the target market, vehicle application, performance requirements, and regulatory standards.
Do you offer private label options?
It supports customization for product logos, edge codes, backing plate colors, packaging, labels, and other approved brand requirements.
How Are MOQ, Samples and Lead Times Determined?
MOQ, sample availability and lead time depend on pad shape, formulation, accessories, packaging and order quantity. Custom production typically ships 30–45 days after the order and production conditions are confirmed. If samples are available in an overseas warehouse, they may ship in about 3 days and arrive within approximately 7 days. Confirm inventory, transit time and project lead time with our sales team.
Can you support target-market certification?
If the project requires obtaining relevant certifications for the customer’s country or target market, we will fully cooperate with testing, documentation preparation, and certification applications.
How to submit multiple product inquiries?
You can paste a summary of the list in the inquiry form; files such as Excel sheets and drawings can be provided later after establishing contact.
